Terms and Conditions

Effective Date: 15-March-2025

Welcome to Vaidyaa Clinical Services (VCS)! By accessing and using our services, including Homecare, Academy, and Site Management Organization (SMO), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website and services.

1. Introduction

VCS provides healthcare services, clinical research training, and site management services through a structured approach designed to meet the highest standards. These terms apply to all users, including clients, trainees, volunteers, and research professionals.

2. Acceptance of Terms

By using our website or availing of any of our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not proceed with our services.

3. Services Offered

  • Homecare Services: Includes nursing care, baby care, elderly care, post-operative care, IV medication, wound dressing, catheter care, feeding support, and palliative care.
  • Academy Services: Provides professional training in clinical research, pharmacovigilance, AI, medical coding, and data management with placement assistance.
  • Site Management Organization (SMO): Manages clinical trial sites, coordinates with investigators, ensures compliance, and maintains high standards of safety and regulatory requirements.

4. User Eligibility

  • You must be 18 years of age or older to register and use our services.
  • Minors can avail of services with the consent and supervision of their parents/guardians.

5. Registration and Account Security

  • Users may be required to register for an account to access certain services.
  • You are responsible for maintaining the confidentiality of your account and password.

6. Payment and Refund Policy

  • Payments for all services must be made in advance or as per the agreed terms.
  • Refunds will be considered on a case-by-case basis depending on the nature of the service.
  • No refunds will be provided for partially completed services.

7. Intellectual Property

All content, trademarks, logos, and intellectual property used by VCS remain our sole property. Users are prohibited from copying, reproducing, or distributing any content without prior consent.

8. User Conduct and Prohibited Activities

Users agree not to:

  • Misuse or disrupt the services provided by VCS.
  • Violate any applicable laws or regulations.
  • Submit false information or impersonate any individual or entity.

9. Termination and Suspension

VCS reserves the right to suspend or terminate your account if any breach of these terms is identified. Termination may be immediate without prior notice if misconduct is detected.

10. Limitation of Liability

VCS is not responsible for:

  • Delays or disruptions in services due to unforeseen circumstances.
  • Any direct or indirect damages caused by the use of our services.

11. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India. Any dispute arising under these terms shall be subject to the jurisdiction of the courts in Chennai, India.

12. Amendments to Terms

VCS reserves the right to modify these terms at any time. Any changes will be posted on the website, and continued use of services implies acceptance of the updated terms.

📧 Contact Us

For questions or concerns about these Terms and Conditions, please contact us at:
Email: contact@vaidyaaclinical.in
Phone: +91-6381278137

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